Open Positions

Business Analyst

Position Available

The Business Analyst II acts as a facilitator and a liaison between Business and IT for all aspects of business and products changes. This position requires a broad understanding of business, technology, and requirements gathering/documenting concepts. The Business Analyst II collaborates with the Product Management, Solution Architects, Business Partners, Application Development, and Software Quality Assurance Teams throughout the project execution process to drive the creation of business requirements documentation, contribute subject matter expertise, and support user acceptance testing. 
Duties and Responsibilities: 
• Collaborates with the Product Management, Solution Architects, Business Partners, Application Development, and Software Quality Assurance Teams to understand scope, solutions, constraints, and risks 
• Communicate identified risks and collaborate in developing mitigation strategies 
• Ensure timely escalation of project related risks/issues to the project team 
• Elicits requirements using a variety of methods including interviews, document analysis, requirements workshops, surveys, site visits, user stories, use cases, scenarios, and business workflow analysis. 
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and abstract up from low-level information to a general understanding to discern user needs and key requirements. 
• Proactively communicate and collaborate with internal customers to analyze information and business workflow to deliver functional requirements and user interface designs 
• Challenge business units on their assumptions of how they will successfully execute their plans 
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow 
• Act as the liaison between the business units, technology teams, and support teams 
• Develop requirements specifications according to standard templates, using natural language 

Quality Assurance Analyst

Position Available

Perform all tasks appropriate to role, including technical analysis, creation of manual test scripts, maintenance of test suite, system and regression testing, and providing mitigation strategy and guidance as required. Responsible for the security, quality, and coverage of developed test scripts. Applies and acquires business and product knowledge in the performance of assigned efforts. Provide direct input into the on-going improvement of standards and processes. Incorporate innovative ideas and approaches to test development and product quality.

System Analyst

Position Available

• Assist PM with multiple tasks related to documentation, development and testing, and system launch.

• Participate in requirements definition sessions with stakeholders to capture business requirements.

• Understand the functional business process across the entire organization.

• Follows defined validation processes and produces validated documents for all initiatives.

• Utilize all available tools and information sources to elicit requirements, including interviews/meetings, document analysis, surveys, site visits, business process descriptions, use cases, and workflow analysis.

• Drafts all required SDLC and validation documents.

• May be responsible for application configuration.

• Assist in the writing of the test plans, cases & scripts as required.

• May review test plans, test cases, and test scripts against requirements documentation to ensure full requirements-testing traceability.

• Facilitates and manages the review and approval of test results, and all SDLC and validation documents.

• Update requirements as needed throughout the software development lifecycle.

• Works closely with project management and software developers to formulate the high level technical solution.

• Identifies, coordinates and implements process improvement initiatives.

• Other project work and responsibilities as required.

• Bachelor’s degree or equivalent years of experience.

• 1+ years experience functioning as IT Business Analyst or similar role.

Competencies & Personal Attributes

• Ability to communicate verbally and in writing clearly and succinctly, complex project plans, design and technical issues, as well as business and product requirements.

• Working knowledge of a System/Software Development Life Cycle (SDLC).

• Demonstrated experience coordinating or supporting complex and/or software development projects is highly desirable.

• Ability to work collaboratively and take direction from multiple inputs.

• Ability to manage and meet multiple deadlines and respond to multiple requests for support.

• Communicates effectively with both internal and external teams. Delivers information effectively and timely. Uses interpersonal skills to build and develop relationships with internal and external team members.

• Must have excellent analytical and problem-solving skills with proven ability to comprehend business requirements.

• Proven ability to successfully handle multiple competing priorities and deliver on-time project results with little direct supervision.

• Must have very strong skills with Microsoft Office application to include the following: Word, Excel, Visio and PowerPoint